Careers
We are growing, and we need your help! With offices in California (San Francisco and Sebastopol), Portola Systems is a full-service IT and security consulting firm providing technical support to large and mid-sized organizations. Portola Systems ensures exceptional customer service, teamwork, on-going education, and opportunities for career growth within an exciting office culture and ever-evolving environment.
Click on the links below for our current opportunities.
Help Desk Supervisor
Under general direction of the Information Technology (IT) Manager, this position manages the Help Desk and Document Center functions within the IT Division; manages inventory; provides technical support services for workstation computers and their peripherals, network and telecommunication devices, printers, and audio/video systems; assists other technical staff in providing support services; provides end-user support and maintains processes/procedures; manages assigned budget and inventory; and performs other related work as required…
Tier-3 Network Engineer (Bay Area)
As one of our senior network engineers, you will oversee multiple aspects of customer engagements including network architecture, implementation, configuration, and analysis, including analyzing requirements and influencers of design, developing and implementing logical and physical topologies, selecting routing and switching protocols, analyzing and optimizing network performance, and providing Tier-3 troubleshooting and escalation support in collaboration with Tier-3 peers and Tier-2 staff…
Tier-2 Systems Support Engineer (North Bay)
As a Tier-2 engineer on our systems administration and cloud enablement team, you will maintain recommended, and replace mission-critical systems, and constantly drive innovation. Functionally, you will design, implement, troubleshoot, analyze, and maintain the IT infrastructure of customer environments including Windows Server administration, virtualization, cloud, storage, and backup and recovery systems…
Tier-2 Systems Support Engineer (San Francisco)
As a Tier-2 engineer on our systems administration and cloud enablement team, you will maintain recommended, and replace mission-critical systems, and constantly drive innovation. Functionally, you will design, implement, troubleshoot, analyze, and maintain the IT infrastructure of customer environments including Windows Server administration, virtualization, cloud, storage, and backup and recovery systems…
Tier-2 Network Support Engineer (North Bay)
This network engineer will provide Tier 2 support to mid and large-sized companies, government agencies, and NGOs, and will own a variety of NOC services including PRTG configuration, management, and networking escalations…
Tier-2 Network Support Engineer (San Francisco)
This network engineer will provide Tier 2 support to mid and large-sized companies, government agencies, and NGOs, and will own a variety of NOC services including PRTG configuration, management, and networking escalations…